Description

Introduction to Emotional Intelligence

CPD & IIRSM Approved

Course Description:

Emotional Intelligence (EI) comprises emotional and social skills that influence how well individuals perceive and express themselves, manage social relationships, and cope with challenges. This course delves into the concept of EI, highlighting its relevance in various industries based on extensive research. It explores the distinction between EI and IQ, dispels common myths, and discusses the biological purpose of emotions along with effective management strategies. Practical advice is provided on leveraging EI to handle workplace situations effectively.

Target Audience:

This course is designed for supervisors and managers aiming to enhance their relationship-building skills within their teams. It serves as an introduction to EI concepts and theories, suitable for both new leaders and experienced managers looking to refine their skills. The course is beneficial for individuals seeking personal development or businesses aiming to standardize leadership skills across their management teams.

Advantages:

CPD and IIRSM approval ensures the course meets professional development standards.
Online training offers flexibility and cost-effectiveness, enabling learners to progress at their own pace.
Provides foundational knowledge in EI, essential for fostering effective workplace relationships and leadership.

Further Progression:

Leadership Skills: Follow-up with ILM-approved courses to gain recognized management qualifications.
Developing Teamwork: Enhance skills in building resilient teams, complementing EI principles.
Managing Meetings: Ideal for new managers seeking to improve organizational skills.

Course Modules: